Your rights and account terms explained
Log into your account and go to Settings > Legal & Privacy to view, download or request corrections to your name, address, phone and email. You can also email support to request a full export of your account history, deposits, withdrawals and game activity.
You can close your account anytime through Settings > Account > Close Account. Your personal data is retained for 7 years to comply with local law. After closure, your account cannot reopen for 30 days. Email support if you need further details about data retention.
Deposits are final once sent. If you dispute a charge or believe a transaction is fraudulent, contact support with your account ID and transaction date. We review the activity and respond within 5 business days. Withdrawals cannot be reversed after they leave your account.
Deposits via DANA, OVO, GoPay and QRIS are processed through licensed payment partners using secure encryption. We do not store full payment details; only your linked account and transaction history appear in your plinko casino wallet.
plinko casino operates where local law permits. Access depends on local law in your region. For specific questions about our legal jurisdiction or compliance, contact our support team — they can provide detailed information about your location.
Yes. Log into Settings > Legal & Privacy and select Download Account Data. You receive a full export of your account details, deposit and withdrawal records, game activity and transaction history as a downloadable file within 24 hours.
Contact support immediately via live chat or email. Change your password and enable account security features if available. Our team reviews the activity, reverses unauthorized transactions if verified and helps you secure your account. Report fraud within 24 hours for fastest resolution.
